Quality Manual

1. Section 4.1: Impartiality
2. Section 4.1: Confidentiality
3. Section 5.0: Organization
4. Section 6.1: General Resources
5. Section 6.2: Personnel
6. Section 6.3: Facilties and Environmental Conditions
7. Section 6.4: Equipment
8. Section 6.5: Metrological Traceability
9. Section 6.6: Externally Provided Products and Services
10. Section 7.1: Contract Review
11. Section 7.2: Selection, Verification, and Validation of Methods
12. Section 7.3: Sampling
13. Section 7.4: Handling of Items
14. Section 7.5: Technical Records
15. Section 7.6: Evaluating Measurement Uncertainty
16. Section 7.7: Ensuring the Validity of Results
17. Section 7.8: Reporting the Results
18. Section 7.9: Complaints
19. Section 7.10: Nonconforming Work
20. Section 7.11: Information Management
21. Section 8.1: Management System
22. Section 8.2: Management System Documentation
23. Section 8.3: Document Control
24. Section 8.4: Record Control
25. Section 8.5: Risks and Opportunities
26. Section 8.6: Improvement
27. Section 8.7: Corrective Actions
28. Section 8.8: Internal Audits
29. Section 8.9: Management Reviews

Procedures

1. SOP 01: Managing Personnel
2. SOP 02: Managing Laboratory Equipment
3. SOP 03: Intermediate Checks
4. SOP 04: Purchasing Products and Services
5. SOP 05: Reviewing Contracts
6. SOP 06: Validating Methods
7. SOP 07: Handling Items
8. SOP 08: Ensuring Validity of Results
9. SOP 09: Handling Complaints
10. SOP 10: Handling Nonconforming Work
11. SOP 11: Conducting Internal Audits
12. SOP 12: Evaluating Measurement Uncertainty

Lists

1. List 01: Organization Chart
2. List 02: Master Document List
3. List 03: Distribution List
4. List 04: Equipment List
5. List 05: Training Log
6. List 06: Qualification List
7. List 07: Supplier List
8. List 08: Purchase Log
9. List 09: Method Validation Log
10. List 10: PT/ILC Plan
11. List 11: Complaint Log
12. List 12: LIMS Log
13. List 13: LIMS Error Log
14. List 14: Risks and Opportunities List

Forms

1. Form 01: Impartiality Agreement
2. Form 02: Confidentiality Agreement
3. Form 03: Competence Requirements Worksheet
4. Form 04: Employee Training Log
5. Form 05: Employee Evaluation Form
6. Form 06: Purchase Order
7. Form 07: Product/Service Inspection Form
8. Form 08: CMethod Validation Form
9. Form 09: Complaint Form
10. Form 10: Handling Complaints Handout
11. Form 11: Nonconformance Form
12. Form 12: Customer Survey Form
13. Form 13: Corrective Action Form
14. Form 14: Internal Audit Checklist
15. Form 15: Laboratory Assessment Form
16. Form 16: Assessment Finding Form
17. Form 17: Management Review Form
18. Form 18: Laboratory Temperature & Humidity Log